00447707155736

Student feedback form

Please provide as much information as possible as this will help us to match you with the most suitable host families and to make your homestay experience as pleasant as possible. Please note that any question with * next to it is a mandatory question. Please put 'NA' for any mandatory questions that do not apply to you.

Please have all information to hand as it is not possible to save this form


About you

Name*

Email address*

Date of Birth*

Date of Stay From*

Date of Stay To*


Feedback on your host family

Overall, did you enjoy your stay with the family?*
 Yes No

On a scale of 1 to 5, 1 being the worst and 5 the best, please rate the following areas:

The host family – did they make you feel part of their home?*
 1 2 3 4 5

Please provide more details (optional)

The food – was the food tasty, of sufficient quantity and did it meet your dietary requirements?*
 1 2 3 4 5

Please provide more details (optional)

The house – overall was the house comfortable, quiet and a good place to work and rest?*
 1 2 3 4 5

Please provide more details (optional)

The room – Was the room comfortable and to your satisfaction?*
 1 2 3 4 5

Please provide more details (optional)

Cleanliness – Was the house and the room kept clean?*
 1 2 3 4 5

Please provide more details (optional)

Interaction with the family – how much did you interact with the family and to what extent do you feel your English language skills improved as a result of this?*
 1 2 3 4 5

Please provide more details (optional)

Did you have any problems with the host family or the accommodation?*
 Yes No

If Yes, please provide more details

If Yes, were the problems resolved adequately?*
 Yes No N/A


Feedback on us

Overall were you satisfied with the services we provided to you?*
 Yes No

If No, why not*

Would you recommend us to a friend or family member?*
 Yes No

If No, why not*


On a scale of 1 to 5, 1 being the worst and 5 the best, please rate the following areas:

The Meet and Greet Service at the airport
 1 2 3 4 5 N/A

Please provide more details where applicable

The process of getting to know you and securing you a tutor and where applicable accommodation*
 1 2 3 4 5

Please provide more details (optional)

Our responsiveness*
 1 2 3 4 5

Please provide more details (optional)

Our friendliness*
 1 2 3 4 5

Please provide more details (optional)

The quality of any additional services we provided
 1 2 3 4 5 N/A

Please provide more details where applicable


Additional Information

If you didn’t study with us, at which language school did you study?

How did you hear about this language school?

How would you rate the quality of tuition and overall experience of this language school (from 1 to 5)
 1 2 3 4 5

How did you apply to study in the UK?

 Directly Via and Agency Other

If you selected 'other' please provide more details

If you selected agency please provide the name of the agency (optional)

Please provide details of anything else which you think we or your college could have provided to help improve your stay?

Please provide any other comments/feedback:


***Thank you - Your application is complete***


Data Protection Statement
The information which you give when completing your application form will be used in accordance with the Data Protection Act 1998 and for the following purposes: to enable the organisation to create an electronic and paper record of your application; to enable the application to be processed; to enable the organisation to compile statistics, or to assist other organisations to do so, provided that no statistical information that would identify you as an individual will be published. The information will be kept securely, and will be kept no longer than necessary and at all times in accordance with our Data Protection Policy, which can be provided upon request.

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